/* Talkwyn chat widget. Brand kit v3: white body, Linen bot bubbles with Ink text,
   user bubbles in the owner's colour with Smart Contrast text. */

.twc {
	--twc-brand: #D7263D;
	--twc-on-brand: #FFFFFF;
	--twc-ink: #1A0F12;
	--twc-linen: #F7F3F3;
	--twc-border: #EEE7E8;
	--twc-muted: #6B5E61;
	--twc-surface: #FFFFFF;
	--twc-error: #C2410C;
	--twc-width: 400px;
	--twc-height: 640px;
	--twc-radius: 24px;
	--twc-font: "Figtree", system-ui, -apple-system, "Segoe UI", Roboto, "Noto Sans", "Noto Sans Arabic", "Noto Nastaliq Urdu", "Noto Sans Devanagari", "Noto Sans SC", "Noto Sans JP", "Noto Sans KR", "Noto Sans Thai", sans-serif;
	--twc-ease: cubic-bezier(.2, .8, .2, 1);
	font-family: var(--twc-font);
	font-size: 16px;
	line-height: 1.5;
	color: var(--twc-ink);
	text-align: start;
	letter-spacing: normal;
	text-transform: none;
	-webkit-font-smoothing: antialiased;
}

.twc *,
.twc *::before,
.twc *::after {
	box-sizing: border-box;
}

.twc button,
.twc input,
.twc textarea {
	font: inherit;
	color: inherit;
	letter-spacing: normal;
	text-transform: none;
	margin: 0;
	box-shadow: none;
	min-height: 0;
	max-width: none;
}

.twc button {
	cursor: pointer;
	background: none;
	border: 0;
	padding: 0;
	line-height: 1.2;
	text-decoration: none;
	border-radius: 0;
	width: auto;
	height: auto;
}

.twc svg {
	display: block;
}

.twc :focus-visible {
	outline: 2px solid var(--twc-brand);
	outline-offset: 2px;
}

.twc-sr {
	position: absolute !important;
	width: 1px;
	height: 1px;
	padding: 0;
	margin: -1px;
	overflow: hidden;
	clip: rect(0, 0, 0, 0);
	white-space: nowrap;
	border: 0;
}

/* Floating position */
.twc--floating {
	position: fixed;
	inset-block-end: 20px;
	inset-inline-end: 20px;
	z-index: 2147483000;
}

.twc--floating.twc--left {
	inset-inline-end: auto;
	inset-inline-start: 20px;
}

/* Launcher */
.twc-launcher-wrap {
	display: flex;
	align-items: center;
	gap: 10px;
	justify-content: flex-end;
}

.twc--left .twc-launcher-wrap {
	flex-direction: row-reverse;
}

.twc-launcher-label {
	background: var(--twc-surface);
	color: var(--twc-ink);
	border: 1px solid var(--twc-border);
	border-radius: 999px;
	padding: 8px 14px;
	font-size: 14px;
	font-weight: 600;
	box-shadow: 0 8px 24px rgba(26, 15, 18, .10);
	white-space: nowrap;
}

.twc .twc-launcher {
	width: 60px;
	height: 60px;
	border-radius: 50%;
	background: var(--twc-brand);
	color: var(--twc-on-brand);
	display: grid;
	place-items: center;
	box-shadow: 0 12px 32px rgba(26, 15, 18, .22);
	transition: transform var(--twc-dur, 200ms) var(--twc-ease), box-shadow 200ms var(--twc-ease);
}

.twc .twc-launcher:hover {
	transform: translateY(-2px);
	box-shadow: 0 16px 36px rgba(26, 15, 18, .26);
}

.twc-launcher .twc-icon {
	width: 30px;
	height: 30px;
}

.twc-icon {
	fill: currentColor;
}

.twc-icon .twc-stroke {
	fill: none;
	stroke: currentColor;
	stroke-width: 2;
	stroke-linecap: round;
	stroke-linejoin: round;
}

.twc.is-open .twc-launcher-label {
	display: none;
}

/* Panel */
.twc-panel {
	display: flex;
	flex-direction: column;
	background: var(--twc-surface);
	border: 1px solid var(--twc-border);
	border-radius: var(--twc-radius);
	box-shadow: 0 24px 60px rgba(26, 15, 18, .18);
	overflow: hidden;
}

.twc-panel[hidden] {
	display: none !important;
}

.twc--floating .twc-panel {
	position: absolute;
	inset-block-end: 76px;
	inset-inline-end: 0;
	width: min(var(--twc-width), calc(100vw - 32px));
	height: min(var(--twc-height), calc(100vh - 120px));
	animation: twc-in 240ms var(--twc-ease);
}

.twc--floating.twc--left .twc-panel {
	inset-inline-end: auto;
	inset-inline-start: 0;
}

.twc--inline {
	position: relative;
	width: 100%;
	max-width: 100%;
	margin: 0 auto;
}

.twc--inline .twc-panel {
	height: var(--twc-inline-height, var(--twc-height));
	box-shadow: 0 8px 24px rgba(26, 15, 18, .08);
}

@keyframes twc-in {
	from {
		opacity: 0;
		transform: translateY(12px) scale(.98);
	}
	to {
		opacity: 1;
		transform: none;
	}
}

/* Full screen */
.twc.is-full .twc-panel {
	position: fixed;
	inset: 0;
	width: 100vw;
	height: 100vh;
	height: 100dvh;
	border-radius: 0;
	border: 0;
}

.twc.is-full .twc-launcher-wrap {
	display: none;
}

html.twc-lock,
html.twc-lock body {
	overflow: hidden;
}

/* Header */
.twc-header {
	display: flex;
	align-items: center;
	gap: 12px;
	padding: 14px 14px 14px 16px;
	border-bottom: 1px solid var(--twc-border);
	background: var(--twc-surface);
}

.twc-avatar {
	flex: 0 0 auto;
	width: 40px;
	height: 40px;
	border-radius: 50%;
	background: var(--twc-brand);
	color: var(--twc-on-brand);
	display: grid;
	place-items: center;
	overflow: hidden;
}

.twc-avatar .twc-icon {
	width: 24px;
	height: 24px;
}

.twc-avatar img {
	width: 100%;
	height: 100%;
	object-fit: cover;
}

.twc-avatar__text {
	font-weight: 700;
	font-size: 16px;
}

.twc-identity {
	display: flex;
	flex-direction: column;
	min-width: 0;
	flex: 1 1 auto;
}

.twc-name {
	font-weight: 700;
	font-size: 16px;
	line-height: 1.25;
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.twc-status {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	font-size: 13px;
	color: var(--twc-muted);
}

.twc-status::before {
	content: "";
	width: 8px;
	height: 8px;
	border-radius: 50%;
	background: #1F8A5B;
}

.twc-tools {
	display: flex;
	align-items: center;
	gap: 2px;
}

.twc .twc-head-btn {
	width: 36px;
	height: 36px;
	border-radius: 10px;
	display: grid;
	place-items: center;
	color: var(--twc-muted);
	transition: background 150ms, color 150ms;
}

.twc .twc-head-btn:hover {
	background: var(--twc-linen);
	color: var(--twc-ink);
}

.twc-head-btn svg,
.twc-tool svg,
.twc-send svg {
	width: 20px;
	height: 20px;
	fill: none;
	stroke: currentColor;
	stroke-width: 2;
	stroke-linecap: round;
	stroke-linejoin: round;
}

.twc-head-btn .twc-off,
.twc-sound.is-muted .twc-on,
.twc.is-full .twc-expand .twc-on {
	display: none;
}

.twc-sound.is-muted .twc-off,
.twc.is-full .twc-expand .twc-off {
	display: inline;
}

/* Messages */
.twc-messages {
	flex: 1 1 auto;
	overflow-y: auto;
	overscroll-behavior: contain;
	padding: 18px 16px 8px;
	display: flex;
	flex-direction: column;
	gap: 12px;
	background: var(--twc-surface);
	scroll-behavior: smooth;
}

.twc-msg {
	display: flex;
	flex-direction: column;
	align-items: flex-start;
	max-width: 100%;
}

.twc-msg--user {
	align-items: flex-end;
}

.twc-bubble {
	max-width: 78%;
	padding: 10px 14px;
	border-radius: 18px;
	font-size: 15px;
	line-height: 1.5;
	overflow-wrap: anywhere;
	word-break: normal;
}

.twc-msg--bot .twc-bubble {
	background: var(--twc-linen);
	color: var(--twc-ink);
	border-end-start-radius: 6px;
}

.twc-msg--user .twc-bubble {
	background: var(--twc-brand);
	color: var(--twc-on-brand);
	border-end-end-radius: 6px;
	white-space: pre-wrap;
}

.twc-bubble p {
	margin: 0 0 8px;
	font-size: inherit;
	line-height: inherit;
}

.twc-bubble p:last-child,
.twc-bubble ul:last-child,
.twc-bubble ol:last-child {
	margin-bottom: 0;
}

.twc-bubble ul,
.twc-bubble ol {
	margin: 0 0 8px;
	padding-inline-start: 20px;
}

.twc-bubble li {
	margin: 2px 0;
}

.twc-bubble a {
	color: inherit;
	text-decoration: underline;
	text-underline-offset: 2px;
	font-weight: 600;
}

.twc-msg--bot .twc-bubble a {
	color: var(--twc-ink);
	text-decoration-color: var(--twc-brand);
}

.twc-bubble code {
	font-family: ui-monospace, Menlo, monospace;
	font-size: .9em;
	background: rgba(26, 15, 18, .06);
	padding: 1px 5px;
	border-radius: 6px;
}

.twc-sources {
	max-width: 78%;
	margin-top: 6px;
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
	align-items: center;
	font-size: 13px;
}

.twc-sources__label {
	color: var(--twc-muted);
}

.twc-sources a {
	color: var(--twc-ink);
	background: var(--twc-surface);
	border: 1px solid var(--twc-border);
	border-radius: 999px;
	padding: 2px 10px;
	text-decoration: none;
	max-width: 100%;
	overflow: hidden;
	text-overflow: ellipsis;
	white-space: nowrap;
}

.twc-sources a:hover {
	border-color: var(--twc-brand);
}

.twc-meta {
	display: flex;
	align-items: center;
	gap: 8px;
	margin-top: 4px;
	min-height: 24px;
}

.twc-time {
	font-size: 12px;
	color: var(--twc-muted);
}

.twc-msg-tools {
	display: flex;
	gap: 2px;
}

.twc .twc-tool {
	width: 28px;
	height: 28px;
	border-radius: 8px;
	display: grid;
	place-items: center;
	color: var(--twc-muted);
}

.twc .twc-tool svg {
	width: 16px;
	height: 16px;
}

.twc .twc-tool:hover,
.twc .twc-tool.is-on {
	color: var(--twc-ink);
	background: var(--twc-linen);
}

/* Rising Dots typing indicator */
.twc-typing .twc-bubble {
	display: inline-flex;
	align-items: center;
	gap: 10px;
}

.twc-dots {
	display: inline-flex;
	align-items: flex-end;
	gap: 4px;
	height: 16px;
}

.twc-dots i {
	width: 7px;
	height: 7px;
	border-radius: 50%;
	background: var(--twc-ink);
	opacity: .35;
	animation: twc-rise 1.2s var(--twc-ease) infinite;
}

.twc-dots i:nth-child(2) {
	animation-delay: .15s;
	margin-bottom: 3px;
}

.twc-dots i:nth-child(3) {
	animation-delay: .3s;
	margin-bottom: 6px;
	background: var(--twc-brand);
}

@keyframes twc-rise {
	0%,
	100% {
		transform: translateY(0);
		opacity: .35;
	}
	40% {
		transform: translateY(-4px);
		opacity: 1;
	}
}

.twc-typing__label {
	font-size: 13px;
	color: var(--twc-muted);
}

/* Suggestions */
.twc-suggestions {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
	padding: 0 16px 10px;
}

.twc-suggestions:empty {
	display: none;
}

.twc .twc-chip {
	border: 1px solid var(--twc-border);
	background: var(--twc-surface);
	border-radius: 999px;
	padding: 8px 14px;
	font-size: 14px;
	line-height: 1.3;
	text-align: start;
	transition: border-color 150ms, background 150ms;
}

.twc .twc-chip:hover {
	border-color: var(--twc-brand);
	background: #FFF1F2;
}

/* Composer */
.twc-compose {
	display: flex;
	align-items: flex-end;
	gap: 8px;
	margin: 0 12px 8px;
	padding: 6px 6px 6px 14px;
	border: 1px solid var(--twc-border);
	border-radius: 22px;
	background: var(--twc-surface);
	transition: border-color 150ms;
}

.twc-compose:focus-within {
	border-color: var(--twc-ink);
}

.twc .twc-compose textarea {
	flex: 1 1 auto;
	min-width: 0;
	border: 0;
	outline: 0;
	resize: none;
	background: transparent;
	font-size: 16px;
	line-height: 1.5;
	padding: 9px 0;
	max-height: 140px;
	height: 42px;
	width: 100%;
	border-radius: 0;
	box-shadow: none;
}

.twc .twc-compose textarea:focus-visible {
	outline: 0;
}

.twc .twc-send {
	flex: 0 0 44px;
	width: 44px;
	height: 44px;
	border-radius: 50%;
	background: var(--twc-ink);
	color: #FFFFFF;
	display: grid;
	place-items: center;
	transition: transform 150ms, opacity 150ms;
}

.twc .twc-send:hover {
	transform: translateY(-1px);
}

[dir="rtl"] .twc-send svg,
.twc[dir="rtl"] .twc-send svg {
	transform: scaleX(-1);
}

.twc.is-busy .twc-send {
	opacity: .5;
	pointer-events: none;
}

/* Footer */
.twc-foot {
	padding: 0 16px 12px;
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 4px 12px;
	font-size: 12px;
	color: var(--twc-muted);
}

.twc-foot:empty {
	display: none;
}

.twc-privacy {
	margin: 0;
	flex: 1 1 200px;
	font-size: 12px;
	line-height: 1.4;
}

.twc-handoff {
	font-weight: 600;
	color: var(--twc-ink);
	text-decoration: underline;
	text-decoration-color: var(--twc-brand);
}

.twc-handoff:hover {
	color: var(--twc-ink);
}

/* Lead offer and form */
.twc-offer .twc-bubble p {
	margin-bottom: 10px;
}

.twc-offer__actions {
	display: flex;
	flex-wrap: wrap;
	gap: 8px;
}

.twc .twc-btn {
	display: inline-flex;
	align-items: center;
	justify-content: center;
	min-height: 40px;
	padding: 8px 16px;
	border-radius: 999px;
	font-size: 14px;
	font-weight: 700;
	line-height: 1.2;
	transition: transform 150ms, background 150ms;
}

.twc .twc-btn--brand {
	background: var(--twc-brand);
	color: var(--twc-on-brand);
}

.twc .twc-btn--ghost {
	background: var(--twc-surface);
	color: var(--twc-ink);
	border: 1px solid var(--twc-border);
}

.twc .twc-btn--block {
	width: 100%;
	min-height: 44px;
}

.twc .twc-btn:hover {
	transform: translateY(-1px);
}

.twc .twc-btn:disabled {
	opacity: .6;
	transform: none;
	cursor: default;
}

.twc-lead {
	align-items: stretch;
}

.twc-lead__form {
	width: min(100%, 340px);
	background: var(--twc-surface);
	border: 1px solid var(--twc-border);
	border-radius: 18px;
	padding: 14px;
	display: flex;
	flex-direction: column;
	gap: 10px;
}

.twc-lead__title {
	font-size: 15px;
	font-weight: 700;
}

.twc-field {
	display: flex;
	flex-direction: column;
	gap: 4px;
	font-size: 13px;
	font-weight: 600;
}

.twc .twc-field input {
	width: 100%;
	height: 44px;
	border: 1px solid var(--twc-border);
	border-radius: 12px;
	padding: 0 12px;
	font-size: 16px;
	font-weight: 400;
	background: var(--twc-surface);
	outline: 0;
}

.twc .twc-field input:focus {
	border-color: var(--twc-ink);
}

.twc-consent {
	display: flex;
	gap: 8px;
	align-items: flex-start;
	font-size: 13px;
	line-height: 1.4;
}

.twc .twc-consent input {
	width: 18px;
	height: 18px;
	margin-top: 1px;
	accent-color: var(--twc-brand);
	flex: 0 0 auto;
}

.twc-hp {
	position: absolute !important;
	left: -9999px;
	width: 1px;
	height: 1px;
	overflow: hidden;
}

.twc-lead__note {
	margin: 0;
	font-size: 13px;
	color: var(--twc-error);
}

.twc-lead__note:empty {
	display: none;
}

.twc-lead__note::before {
	content: "! ";
	font-weight: 700;
}

/* Lead saved: Ink chip */
.twc-chip-saved {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	background: var(--twc-ink);
	color: #FFFFFF;
	border-radius: 999px;
	padding: 6px 12px;
	font-size: 13px;
	font-weight: 700;
	margin-bottom: 6px;
}

.twc-chip-saved svg {
	width: 14px;
	height: 14px;
	fill: none;
	stroke: currentColor;
	stroke-width: 3;
	stroke-linecap: round;
	stroke-linejoin: round;
}

/* Widget menu */
.twc-panel {
	position: relative;
}

.twc-menu {
	position: absolute;
	inset-block-start: 64px;
	inset-inline-end: 12px;
	z-index: 5;
	min-width: 230px;
	background: var(--twc-surface);
	border: 1px solid var(--twc-border);
	border-radius: 16px;
	box-shadow: 0 16px 40px rgba(26, 15, 18, .16);
	padding: 6px;
	display: flex;
	flex-direction: column;
	animation: twc-in 160ms var(--twc-ease);
}

.twc-menu[hidden] {
	display: none;
}

.twc .twc-menu__item {
	display: flex;
	align-items: center;
	gap: 10px;
	width: 100%;
	padding: 10px 12px;
	border-radius: 10px;
	font-size: 14px;
	font-weight: 500;
	color: var(--twc-ink);
	text-decoration: none;
	text-align: start;
	line-height: 1.3;
}

.twc .twc-menu__item:hover,
.twc .twc-menu__item:focus-visible {
	background: var(--twc-linen);
	outline: 0;
}

.twc-menu__item svg {
	width: 18px;
	height: 18px;
	flex: 0 0 18px;
	fill: none;
	stroke: currentColor;
	stroke-width: 2;
	stroke-linecap: round;
	stroke-linejoin: round;
	color: var(--twc-muted);
}

.twc-menu__item[data-id="add_chat"] {
	border-top: 1px solid var(--twc-border);
	border-radius: 0 0 10px 10px;
	margin-top: 4px;
	color: var(--twc-brand);
}

.twc-menu__item[data-id="add_chat"] svg {
	color: var(--twc-brand);
}

.twc-head-btn svg circle {
	fill: currentColor;
	stroke: none;
}

.twc-sheet {
	align-items: stretch;
}

.twc-sheet .twc-offer__actions {
	margin-top: 2px;
}

.twc-langs {
	display: flex;
	flex-wrap: wrap;
	gap: 6px;
}

.twc .twc-langs .twc-chip {
	padding: 6px 12px;
	font-size: 13px;
}

.twc .twc-chip.is-on {
	background: var(--twc-ink);
	border-color: var(--twc-ink);
	color: #FFFFFF;
}

/* "Powered by Talkwyn" badge: a Linen pill */
.twc .twc-badge {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	padding: 4px 10px 4px 8px;
	border-radius: 999px;
	background: var(--twc-linen);
	color: var(--twc-muted);
	font-size: 11.5px;
	font-weight: 600;
	text-decoration: none;
	line-height: 1.2;
	margin-inline-start: auto;
}

.twc .twc-badge:hover {
	color: var(--twc-ink);
}

.twc-badge svg {
	width: 13px;
	height: 13px;
	fill: #D7263D;
}

/* Small screens */
@media (max-width: 640px) {
	.twc--floating {
		inset-block-end: 14px;
		inset-inline-end: 14px;
	}

	.twc--floating.twc--left {
		inset-inline-start: 14px;
	}

	.twc--floating .twc-panel {
		width: calc(100vw - 28px);
		height: calc(100vh - 100px);
	}

	.twc-bubble {
		max-width: 85%;
	}
}

@media (prefers-reduced-motion: reduce) {
	.twc *,
	.twc *::before,
	.twc *::after {
		animation: none !important;
		transition: none !important;
		scroll-behavior: auto !important;
	}
}

@media print {
	.twc--floating {
		display: none !important;
	}
}

/* Launcher pulse: a soft ring until the visitor opens the chat once. */
.twc--pulse:not(.is-open):not(.twc--seen) .twc-launcher {
	animation: twc-pulse 2.4s var(--twc-ease) 1.2s 4;
}

@keyframes twc-pulse {
	0% { box-shadow: 0 12px 32px rgba(26, 15, 18, .22), 0 0 0 0 color-mix(in srgb, var(--twc-brand) 45%, transparent); }
	70% { box-shadow: 0 12px 32px rgba(26, 15, 18, .22), 0 0 0 14px color-mix(in srgb, var(--twc-brand) 0%, transparent); }
	100% { box-shadow: 0 12px 32px rgba(26, 15, 18, .22), 0 0 0 0 transparent; }
}

/* Optional brand gradient header. */
.twc--gradient .twc-header {
	background: var(--twc-brand);
	background: linear-gradient(135deg, var(--twc-brand), color-mix(in srgb, var(--twc-brand) 72%, #1A0F12));
	color: var(--twc-on-brand);
	border-bottom-color: transparent;
}

.twc--gradient .twc-status,
.twc--gradient .twc .twc-head-btn,
.twc.twc--gradient .twc-head-btn {
	color: var(--twc-on-brand);
}

.twc--gradient .twc-status {
	opacity: .85;
}

.twc.twc--gradient .twc-head-btn:hover {
	background: rgba(255, 255, 255, .16);
}

@media (prefers-reduced-motion: reduce) {
	.twc--pulse .twc-launcher {
		animation: none !important;
	}
}